Terms of service

Welcome to La Privado Wellness. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

By visiting our website and/or purchasing products from us, you agree to these Terms and Conditions, including any additional policies referenced herein. These terms apply to all users of the site, including browsers, customers, and contributors.

If you do not agree with any part of these terms, you should not use our website or services.

2. Eligibility

You must be legally eligible to use this website and place orders according to the laws applicable in your jurisdiction. By using this site, you confirm that you meet all legal requirements.

3. Products & Services

  • All products displayed on the website are subject to availability.
  • We reserve the right to modify, discontinue, or limit any product or service without prior notice.
  • Product images are for representation purposes only; actual products may vary slightly.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.
  • We reserve the right to change product prices at any time without prior notice.
  • Payments are processed securely through trusted third-party payment gateways.
  • Cash on Delivery (COD) is available on select locations.

5. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment or order verification (for COD).
  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
  • Once an order is shipped, it cannot be cancelled.

6. Shipping & Delivery

  • Orders are shipped in plain, unbranded, and discreet packaging.
  • Delivery timelines may vary based on location and courier partner availability.
  • Delays caused by unforeseen circumstances are not the responsibility of La Privado Wellness.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available separately on our website. Please review it carefully before placing an order.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse the website or services
  • Not to attempt unauthorized access to systems or data
  • Not to engage in activities that violate applicable laws

Any misuse may result in suspension or termination of access.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of La Privado Wellness and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

La Privado Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Use of the website and products is at your own discretion and risk.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Third-Party Services

We may use third-party tools or services (such as payment gateways or logistics partners). We are not responsible for their independent policies or actions.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Email: support@laprivado.com
Business Hours: Monday – Saturday (10:00 AM – 6:00 PM)